From enquiry to service
A product sale involves enquiries, quotes, delivery and service.
Enquiry, configuration, quote, order, delivery and service each produce records the next stage needs. EVOQ products carry them forward.
Enquiries, accounts and opportunities recorded as they arrive.
Options and specifications defined against the customer’s requirements.
Quotes that match the selected configuration and price.
Agreed quotes converted into orders.
Preparation tasks assigned and tracked ahead of delivery.
Stock levels and supply tracked against open orders.
Also informs productionDelivery activities scheduled against customer commitments.
Work orders, technician visits and support requests handled after delivery.
Data shared between EVOQ products and existing systems through supported integrations.
EVOQ solutions for manufacturing
Products that support the manufacturing lifecycle
From customer acquisition and product configuration to service delivery and financial operations, explore the EVOQ products relevant to your manufacturing requirements.
Customer relationships, demand generation and product configuration.
CRM
Campaigns
ConfigXComplex product selling
Configure complex products and prepare accurate quotes.
Options, dimensions, materials and pricing rules vary by product. ConfigX guides the sales team through each selection, shows the result and calculates the price for the quote.
From modular furniture to industrial equipment, configuration follows the options each product offers.
Manufacturing segments
Each type of manufacturer starts with different products.
Configuration, order handling, delivery and after-sale support differ by product type. Choose the type closest to yours.